Hong Kong International Computer Conference 2020
Virtual Conference
Date: 2.11.2020 (Mon 星期一)
Time: 9:30am – 5:15pm
Format: Virtual Conference
Language: English
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Date: 3.11.2020 (Tue 星期二)
Time: 9:30am – 5:25pm
Format: Virtual Conference
Language: English
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Programme

9:30 - 9:55 |
Opening Ceremony Guest of Honour: Mr. Alfred Sit, JP Secretary for Innovation and Technology, HKSARG accompanied by: Mr. Raymond Cheng Mr. Richard Leung |
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10:00 - 10:25 | Keynote 1 Digital Transformation of Global Capital Markets in a New Era
Technology is increasingly becoming a competitive edge for financial institutions, as a crucial factor in remaining resilient and efficient. How is technology driving the future of global capital markets against the backdrop of the global pandemic? Which of the emerging technologies of “ABCD” (AI, blockchain, cloud computing, and data) can truly rewrite the fundamentals of the financial industry? What is the potential for Hong Kong to become a go-to capital market for fintech and new economy companies? What role does it play in funding the growth of technology and innovation in the Greater Bay Area? During his opening fireside chat, HKEX Chief Executive Charles Li will share his vision on how innovation is transforming the global financial industry and the trends and opportunities for HKEX and Hong Kong.
Mr. Charles Li, SBS ![]() Mr. Li was born in Beijing and grew up in Gansu. Before leaving China for further study, Mr. Li was an offshore oil worker in the North China Sea and then an editor-reporter for China Daily. After completing his Juris Doctor (JD) degree in the US, Mr. Li practiced law in New York with Davis Polk & Wardwell and Brown & Wood. Before joining HKEX, he was Chairman of JP Morgan China, prior to which he was President of Merrill Lynch China.Mr. Li obtained a BA degree in English literature from Xiamen University in 1984, an MA degree in journalism from the University of Alabama in 1988, and a JD degree from Columbia University School of Law in 1991.李小加先生自 2010 年起出任香港交易及結算所有限公司(香港交易所)集團行政總裁。自其擔任此職以來,李先生成功推動了香港交易所歷史上最為重要的多項戰略舉措,包括在 2012 年收購了全球最大的金屬定價中心倫敦金屬交易所(LME)、在 2013 年成立場外結算公司、在2014年推出「滬港通」、在2016年推出「深港通」、並在2017年推出「債券通」。 李先生積極尋求全方位強化香港作為離岸人民幣中心的角色,亦大力推動香港上市體制的改革與發展,維持香港的競爭力和鞏固香港首次公開招股中心領先的地位。李先生出生在北京,長在甘肅。李先生離開中國深造前曾是渤海油田石油工人,並曾任英文《中國日報》的編輯記者。在美國完成法律博士學位後,李先生曾在紐約的達維(Davis Polk & Wardwell) 與布朗伍德 (Brown & Wood) 律師事務所執業。加盟香港交易所前,李先生為摩根大通中國區主席;此前為美林證券中國區總裁。李先生 1984 年畢業於廈門大學,取得文學士學位(英國文學);1988 年獲得美國阿拉巴馬大學新聞系碩士學位;1991 年取得紐約哥倫比亞大學法學博士學位。 |
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10:30 - 10:55 |
Keynote 2 Ransomware Gets Vicious – Understanding Evolving Trends
Ransomware threat actors are upping their game, and with it the price of their ransom is getting upped too. Companies are starting to see ransom demands in the millions of dollars. Large organizations with significant security controls in place are still falling prey to the attackers tactics. We'll look at how ransomware has evolved, and more importantly what to do about it.
Mr. Steve Ledzian ![]() Prior to joining FireEye, Steve managed the Security Specialist Sales Engineering team for Cisco Systems in Asia, which he joined through Cisco's acquisition of IronPort. Prior to relocating to Asia he worked in Silicon Valley startups for over 10 years. Steve has a Bachelors and Masters degree in Computer Science from Rutgers University. |
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11:00 - 11:25 | Keynote 3 From eCommerce to Digital Ecosystem 由電子商貿邁向數碼生態系統
With more than 5 years’ operation, HKTVmall has evolved from online grocery platform, to an online shopping mall, and now marching towards the final stage of building a digital ecosystem. Here in HKTVmall, we will share what are the fundamentals, and the way ahead for this transformation, and how will HKTVmall to become an integral part of the digital lives of HK consumers and the centre of all digital commercial activities.
Mr. Wong Wai Kay, Ricky ![]() |
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11:30 - 11:55 |
Keynote 4 Thriving in the Next Normal with Technology 在下一個常態下脫穎而出
COVID-19 has taught us an important lesson: resiliency makes organizations survive and even thrive. Cisco have witnessed companies who have strong technology platforms were able to thrive in this pandemic. Business leaders who are far-sighted should prepare even further: what are the next challenges after COVID-19? Cisco will share insights on using technologies and building a resilient infrastructure for the next normal, in order to prepare for any future shocks.
Mr. Wilson Ching ![]() 莊銓盛於2020年9月獲委任為思科大中華區副總裁暨香港及澳門總經理,專責制定思科的業務發展策略,在日新月異的科技市場中進一步鞏固思科的領導地位。 作為帶領思科香港及澳門業務發展的領袖,莊氏熱衷於為客戶、合作夥伴以至社會大眾帶來合適的科技、策略及服務支援,致力協助他們創造全新營收渠道,以及更合符成本效益的營運模式。 |
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12:00 - 12:25 | Keynote 5 5G enabled Smart Airport City 5G 賦能智慧機場城市
With the aim of developing Hong Kong International Airport (HKIA) into a smart airport city, AAHK has decided to invest, build and operate an enterprise 5G infrastructure to facilitate the airport community and mobile network operators to run 50 services at HKIA. With higher connection speeds, greater capacity, improved reliability and lower latency, the enterprise 5G infrastructure will enable new applications and mass deployment of IoT at HKIA to help drive innovation and technology development to enhance passenger experience and operational efficiency.
Mr. Ricky Leung ![]() |
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12:25-14:25 | Lunch Break |


14:25 - 14:30 | Programme Outline Session A. Digital Life Session Chairperson: Prof. Andy Chun |
Programme Outline Session B. Digital Workplace Session Chairperson: Mr. Ricky Woo |
14:30 - 14:55 | Enabling Teaching and Learning under the Pandemic: from Migration to Transformation Due to the outbreak of COVID-19, classes at schools and universities have successfully migrated to synchronous online teaching and learning in weeks. When it comes to assessments, old fashion examinations remain the dominant choice. Transformative use of information technology will be essential to reshape teaching, learning, and assessments during the pandemic and beyond.
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Digital Workspaces in the New Normal: The DBS Bank Hong Kong Transformation Journey How can an organisation prepare itself for the New Normal? DBS Bank Hong Kong began its digital transformation in 2014 and has as a result equipped its staff with the tools & capabilities to continue serving customers during the COVID-19 pandemic. This was accomplished through a holistic approach – one in which DBS HK not only upgraded its technology & digital capabilities, but also created a startup culture within the Bank.
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15:00 - 15:25 | Creating a future ready workforce Sharing the LinkedIn’s unique economic graph predicting trending and future skills as well as how learning & development and employees wellbeing &engagement is a top priority for organizations across the globe.
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Where We Go From Here: ‘New Normals’ and the Future Of Work
The pandemic has fundamentally changed the workplace. Systemic risk, robots, employee data, and employee power are already causing shocks to your system. These shocks have accelerated the journey towards the future of work. We believe that engaged employees, supported by empathetic leaders, situated in an organizational environment that motivates the workforce to become customer-obsessed — all of it backed by the tools and technologies to manage that workforce strategically — will be a differentiating factor in determining not just which companies survive this current crisis but which ones go on to create the employee and customer experiences that make the future of everything else possible. In this session, Leslie Joseph, Principal Analyst at Forrester Research, will talk about how companies must deal with these four shocks and prepare for the future of work.
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15:30 - 15:55 | Planning for a Smart Hospital
The CUHK Medical Centre is expected to commence services in early 2021 and will be developed into the city’s first fully digitalised smart hospital. Making use of advanced information and communications technology (ICT), CUHKMC aims to improve patient outcomes, maintain a high level of overall operational efficiency, and provide quality healthcare services to the patients.
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Workspace in the New Normal – An opportunity or a challenge? 企業營運的新常態,是機遇還是挑戰?
With all the remote working challenges in 2020, is this the new normal, or is there a next normal in which we need to start building our digital resilience?
This 30-minute webinar will highlight the latest trends and perspectives on Flexible Working. Our Chief Product Officer, Kelvin Tam, will be joined by our product subject matter expert to share their insights and visions about how the local markets will maintain resilience and business continuity. You will also see PwC’s case study in action, and latest business software and solutions that are designed to address the new transformation needs.
![]() 譚振興先生是羅兵咸永道(中國大陸和香港地區)數字產品團隊的首席產品官。他專注於通過數字產品商業化引領創新收入來源的理念來推動企業全公司層面的創新。他引領著公司數字化轉型的過程,並引導外部客戶進行數字化轉型。 此前,他曾擔任首席信息官,領導和管理的技術運營團隊,為超過 20 多個辦公室 2萬多人提供技術營運服務。他也是羅兵咸永道全球技術高級領導團隊的合夥人之一,負責制定、制定和推動羅兵咸永道全球網絡的整體技術策略和標準。 |
16:00 - 16:25 | Artificial Intelligence for Drug Discovery and Longevity
Artificial Intelligence (AI) techniques, such as deep learning (DL), reinforcement learning (RL), and generative adversarial networks (GANs) play a pivotal role in studying the biology of aging and disease on many levels. Alex Zhavoronkov, PhD will present Insilico Medicine's latest results in the generation of novel small molecule leads using the Generative Adversarial Networks and Reinforcement Learning, as well as the multi-modal biomarkers of human aging and age-related diseases.
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How Fintech Empowers Digital Banking Transformation
Fintech is pushing banks to accelerate tech adoption and digital transformation in recent years. Facing the competitive market environment and changing clients buying climate, which path should banks take to welcome digital transformation? How such core technologies as AI, big data, cloud computing and block chain can better empower transformation in banking industry? Here in Ping An, we help banks achieve digital transformation by using modern technologies in risk management, efficiency improvement, service optimization and cost reduction. 近年来,在金融科技大潮的推动之下,银行数字化转型的脚步愈发加快。面对激烈的市场竞争和客户需求升级的压力,银行的数字化转型之路究竟该如何进行?AI、大数据、云计算、区块链等金融科技如何才能更好地帮助各银行提升服务能力?平安以金融科技赋能,协助银行管理风险、提升效率、优化服务、降低成本,全方位助力银行实现数字化转型。
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16:30 - 17:15 | Panel discussion Topic: How is the next generation shaping our digital future? Moderator: ![]() 霍露明博士現為香港科技園公司人工智能、機械人技術平台及精密工程總監。她專責香港科技園內有關於人工智能及機械人技術相關的新方案,推動香港再工業化相關的創新科技,主要應用於建築、物流、智能生產和專業服務行業等領域。 加盟香港科技園公司前,霍博士曾擔任香港應用科技研究院經理,主責進行市場分析、可行性研究、產品開發和技術商品化的多元化專案組合。她亦曾擔任香港生產力促進局的顧問,管理光學設計團隊,為精密製造的行業提供諮詢服務。 Panelists: ![]() 屠厚鈞先生是 DaytaAI 的首席執行官及聯合創辦人, 自 2018 年起, 他致力改革零售業界的商業發展模式, 研發出嶄新且價格相宜的人工智能科技軟件,幫助線下零售商掌握及分析店舖的數據。 作為創科界年輕一代,屠厚鈞先生不斷集合熱衷鑽研創科及商業的人材, 為香港零售科技發展 開創先河。
![]() 黃先生是 AI 初創公司 Datax 的聯合創始人。在獲得香港大學的 BBA(IS)和計算機科學學士學位後,他與技術團隊合力構建了一系列 AI 相關的解決方案,以解決 AI 開發者和想採用 AI 的公司的痛點。在 Covid-19 帶來的困難及機遇下,他的團隊開發了兩個解決方案:一個應用 OCR 通過分析銀行賬單和公司文件來幫助中小型企業評估貸款資格;一個應用語音轉文字技術來幫助影片內容製作者自動準備粵語字幕。
![]() Kedi has a very diverse background prior to relocating to HK. She holds a bachelor degree in actuarial science and is a Fellow of the Casualty Actuarial Society, she then has worked both in developing large scale machine learning projects (insurance rating, investment) as well as playing a key role in Intact’s M&A team with the mandate of shaping Intact’s M&A strategy and executing M&A transactions. |
Panel discussion Topic: Embracing the new normal in Digital Workplace Moderator:
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![]() He also has received the Gold Award in the Banking and Finance Sector of Cyber Security Professionals Awards of 2017, bestowed by the Hong Kong Police Force and HKCERT. He has Master of Laws and Bachelor of Engineering in Information Engineering (1st class honours) degrees. He is a Fellow of HKICPA, member of IET, holds CISA, CISM and CISSP certificates. 何偉傑先生是安永的合夥人,主管安永在香港金融服務諮詢的科技風險業務。 何先生在科技風險和私隱相關諮詢、合規、技術評估和審計、治理體制、金融科技和監管科技諮詢、事故調查、變更管理、實施和高級管理層培訓計劃等領域,擁有超過14年的相關經驗。 何先生常自願為公共研討會、區域會議、媒體進行科技安全方面的演講,同時也是大學客座講師和作為香港領先智庫的顧問。 何先生獲得香港警務處和香港電腦保安事故協調中心(HECERT)頒發的2017年度銀行及金融界網絡安全專業人士金獎。 何先生擁有法律碩士以及信息工程學士學位(一等榮譽),也是香港會計師公會(HKICPA)資深會員和英國工程技術學會(IET)會員,並擁有註冊信息系統審計師(CISA)、註冊信息安全經理(CISM)以及註冊信息系統安全師(CISSP)等多項資格證書。
![]() Prior to joining Livi, David has held various senior positions in the banking industry, viz. Deputy General Manager of Legal & Compliance and Operational Risk Management in Bank of China (Hong Kong) Limited, Vice President of Consumer Banking in DBS Bank (Hong Kong) Limited and Senior Systems Consultant in ABN AMRO Bank Hong Kong Branch. David has a Master of Science degree in Information Systems and a Master of Arts degree in Quantitative Analysis. 陳學深先生是一位經驗豐富的銀行專業人士,他於2019年4月加入Livi Bank Limited (“Livi”)並擔任合規、操作及欺詐風險管理主管,負責管理制定並監控相關風控系統以確保法規指引和内部政策得以遵循。陳先生於2020年6月獲委任為Livi的營運總監,負責管理銀行整體的運營以及客戶服務。 在加入Livi之前,陳先生曾於多家銀行任要職,包括在中國銀行(香港)擔任法律、合規與操作風險部副總經理,星展銀行(香港)擔任零售銀行副總裁及荷蘭銀行香港分行擔任高級系統顧問。 陳先生擁有資訊系統理學碩士和數量分析文學碩士。
![]() His team has won the runner up finalist award at 2012 Grand Challenge Competition at the ACM International Conference on Distributed Event-Based Systems, and entered top 5% rank at the 2013 KDD Cup data mining competition. He received a Meritorious Award for International Mathematical Contest in Modeling by SIAM in 1989. He obtained Bachelor’s degree from Beijing University, and PhD degree from Brown University. 雷志斌博士曾任職貝爾實驗室、朗訊科技、松下美國信息實驗室和香港中文大學。他曾出任美國新州華人電腦協會主席、中國旅美科技協會常務理事及北京首批海外專家諮詢團成員。雷博士聯合創立廣州國際科技創業園。雷博士曾發表超過一百多篇的刊物和會議論文,並獲得多項專利,創立多家高科技企業。他的研究獲得多項國際獎項,包括2011年國際消費電子展(CES)創新獎、2008年台灣優秀電子產品獎及2007年IBM / 微軟家庭媒體中心設計獎。 他的團隊於2012年ACM基於事件的分布式系統的國際會議挑戰賽入圍決賽,並在2013年世界數據挖掘競賽入圍前5 %名次。雷博士曾獲得1989年世界數學模型競賽獎。雷博士畢業於北京大學數學系,獲布朗大學應用數學碩士及電子工程博士學位。
![]() 梅正宇先生現任職于Automation Anywhere亞太日本地區執行副總裁。梅先生擁有IT行業資深背景,在商業、銷售和行銷管理領域擁有超過25年的經驗。 他曾在賽門鐵克擔任高級管理職位,擔任大中華區副總裁,領導甲骨文在大中華區的業務,並在惠普和聯想擔任領導職務。
![]() Nick currently manages the cybersecurity consultant team in Hong Kong and provides security consultation to large and strategic enterprise in the regions. In 2018-19, he designed several Cyber Range competitions to train up IT officer in the region with cybersecurity mindset and ability to defense latest hacking technique. His educational background includes a Bachelor Degree in IE (Information Engineering) from Chinese University of HK and a MSc in Professional Accounting & Corporate Governance from City University of HK. He has been certified for NSE7 (Network Security Expert), CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor) and CEH (Certified Ethical Hacker). |
17:15 | End of Day 1 |
Agenda and speakers are subject to change without prior notice.
Day 2 Conference - 3.11.2020(Tue 星期二)

9:30 - 9:55 | Keynote 6 Digital Healthcare Lifestyle in a new decade 2020 The rise of digital and telemedicine healthcare provision has been accelerated by Covid19. The rising ‘digital pivot’ in healthcare has spurred the development of Healthcare Ecosystems covering all levels of healthcare provision across a spectrum of services. The presentation will look at this new phenomenon and its potential is to change our lives.
Ms. Jessica Tan ![]() |
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10:00 - 10:25 | Keynote 7 Smarter Businesses - Re-emerging with Strength, Resilience and Acceleration As the world of business continues to reopen and re-emerge into a new normal, enterprises are fundamentally rethinking how business moves forward. A new era of business reinvention has dawned. Facing unprecedented convergence of technological, social, and regulatory forces, more and more organizations are transforming towards being what IBM refers to as Smarter Businesses. These businesses are composed of Market-making Business Platforms, Intelligent Workflows, and Enterprise Experience & Humanity, all founded upon open innovation that is enabled by next generation open hybrid multi cloud architectures.
Mr. Chun Yin Mak ![]() of IBM Global Business Services (GBS). He is leading the team to move the business forward into new growth areas such as cognitive technology, cloud, Digital ReinventionTM, blockchain, Internet of Things and cognitive automation to bring greater values and insights to the clients.Mr. Chun Yin Mak joined IBM GBS Hong Kong in 2006. He had served on various leadership positions of delivery and engagement before he became the leader of GBS Hong Kong in 2013. During the time, he helped driving large-scale transformation across leading clients in Hong Kong in multiple industries including retail, tourism, public, utilities etc. In 2015, Mr. Chun Yin Mak moved to Greater China to become the leader of GBS Interactive Experience Service Line. He drove IBM Design Thinking campaigns across IBM internally and clients. He also setup the Design Studio in Shanghai which is the first one in Greater China. Then he has served as the leader of Strategic Sales, the Communication Sector (telecommunication, media and entertainment, energy and utilities) and the Industrial Sector (automotive, industrial products, real estate, electric and electronics). Under his leadership, the Sector teams have shown strong business growth and delivery excellence. Prior to joining IBM, Mr. Chun Yin Mak had spent the first 7 years of his career as a strategy and system integration consultant in Accenture Canada and had rich experience in the utilities industry. He holds a Bachelor’s degree in Commerce and Business Administration from the University of British Columbia, Canada. |
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10:30 - 10:55 | Keynote 8 The Opportunities of Re-Industrialisation to HK ICT Sector
In recent years, the HKSAR Government has been promoting re-industrialisation - development of advanced manufacturing industries in Hong Kong that are based on smart production with a view to identifying new growth points for the local economy. Here, on a higher level of automation, many systems and software will be applying the latest information and communication technologies (ICT). Digitalisation will accelerate as companies work together in the digital ecosystems with their customers and suppliers. It will require new technologies and skillsets to support the transformation which will create new opportunities for the ICT industry in HK.
![]() As Executive Director of HKPC, Mr. Butt is instrumental in reshaping Hong Kong's future of industrial revitalization via Industry 4.0 (i4.0), driving Advanced Manufacturing and Digitalization, and reimaging the local corporations in the digital age. |
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11:00 - 11:25 | Keynote 9 Digital Transformation under the New Normal The presentation will share how HPE as a global technology company responded to the Covid-19 pandemic including support to HPE customers as well as how this pandemic has changed the future of work at HPE. It will also discuss the challenges and advices to enterprises alike in their digital transformation journey under the new normal.
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11:30 - 11:55 | Keynote 10 A Smart Future for the Hospital Authority Although the Hospital Authority (HA) has been developing digital health systems for nearly 30 year it is only recently with the availability of ubiquitous computing and networks that the dream of the Smart Hospital has become truly attainable. Pilot Smart Hospitals will focus on the Smart Ward, Smart Clinic and the Hospital Command Centre. The Smart Products that are being deployed in the HA pilots will be described, as well as the impact that COVID-19 has had in accelerating the innovation model in HA.
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12:00 - 12:25 | Keynote 11 How the pandemic will accelerate a new era of digitalisation
Since the 1980s, every recession has been followed by a huge leap in life-changing technology. The post-pandemic world, coinciding with the dawn of 50, will follow Abstract that pattern. From dark factories operating with advanced robotics to global supply chains secured by blockchain technology, from efficient health care powered by AI and big data to connected vehicles on our roads, what should we expect from technology's next evolution?
Ir Sunny Lee Wai-kwong, JP ![]() 香港應用科技研究院董事局主席李惠光工程師是香港應用科技研究院有限公司董事局主席。 李先生是資深的科技創新領導者,在香港和國外擁有超過三十年的業務和科技管理經驗, 他目前是香港城市大學副校長(行政),負責中央行政職能。李先生在科技專業方面擁有傑出的成就,並在多個領域有豐富經驗。 他曾擔任香港賽馬會資訊科技事務執行總監和香港中華煤氣有限公司資訊總監,全面負責資訊策略和創新。 在此之前,他擔任美國銀行香港副總裁兼系统總監,期間他主領開發該行的資訊能力,以支持其亞洲業務拓展。 李先生還曾在美國的金融、 諮詢管理和製造行業擔任重要的資訊科技管理職位。李先生畢業於康奈爾大學,持有運籌學和工業工程學士和碩士學位。 |
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12:25-14:25 | Lunch Break |


14:25 - 14:30 | Programme Outline Session C. Digital Commerce Session Chairperson: Mr. Dave Chen |
Programme Outline Session D. Digital Future Session Chairperson: Mr. Frazer Lam |
14:30 - 14:55 | Build a resilient digital ecosystem to thrive in today’s turbulent environment following a “3A” strategy: Access Anywhere, Agile, and Automated 遵循“ 3A”戰略 - Access Anywhere, Agile, Automated,構建彈性的的數字生態系統,在當今動蕩的環境中可讓業務繼續蓬勃發展。 How can a retail business with 8,000+ employees prepare for disruptive technologies or unexpected crisis situations? Today, DCH’s “3A” technology strategy has helped the company manage the challenges of the COVID-19 pandemic, with all staff able to access real-time data anywhere, enabling an agile operation without updating every legacy system while automating obsolete, labor-dependent processes for enhanced efficiency.一間擁有8,000多名員工的零售企業如何為意外危機情況做準備? 今天,大昌行集團採用的“ 3A”技術戰略來幫助該公司應對COVID-19的挑戰。 所有員工可以在任何地方讀取實時數據,從而可以在不更新每個舊系統的情況下進行敏捷操作及作出應對。 同時透過自動化流程,解決對於陳舊及依賴勞動工的工序的問題及提高效率。
![]() As a strategist, he aims to provide excellent end-user experience by implementing advanced cloud technologies in hybrid environment with world’s leading IT vendors for robust business operations and consistent employee efficiencies.莫先生在資訊科技界擁有超過25年的經驗。 在加入大昌行工作前,他曾在本地數間有規模的上市公司擔任其資訊科技部門的領導及於香港及中國內地專注數字化轉型的工作。莫先生旨力通過與全球不同優秀的IT供應商實施高級雲技術於現今環境中提供出色的最終用戶體驗,以實現穩健的業務運營和確保各員工的工作效率。 |
5G + Cloud Lead the Industry Change 5G + Cloud引領行業變革 Many see 5G as one of the key enablers for the Fourth Industrial Revolution due to its high speed, low latency and reliable network. With 5G technology, it will accelerate the development of innovative cloud-base applications and 2B opportunities that are impossible with the current 4G networks. In this session, Mr. Ken Ong will share on how 5G + Cloud together with AI and IoT form a convergence power that will drive future innovations and shape future digital services.
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15:00 - 15:25 | eClassifieds 4.0: Enabling Everyone in the World to Buy and Sell Online
The classifieds marketplace has evolved from print to web to mobile, and grown from a section of the newspapers into a part of the e-commerce ecosystem. As e-commerce continues to grow in Hong Kong, bolstered by shifting consumer behaviour in the pandemic, how do we ride this rising wave into a new digital age? William shares some fundamental principles that helped Carousell to stay relevant to both old and new users.
![]() 用程式和CRM方案等在區內的發展。加入Carousell之前,William為PayPal香港行政總裁,服務其在香港、韓國和台灣地區的商戶和用戶,創出每年線上交易額達數十億美元的佳績。 |
How do we prepare for a digital future after covid?
1. Coronavirus shapes the digital future and brings a new normal
2. Change of consumer behavior drives the acceleration of digital adoption 3. What are our considerations in shaping our business strategy? 4. How does DBS to be future proof and forward compatible? 5. Talents and culture matter more than technology ![]() |
15:30 - 15:55 | Digitalize your Customer Contact Center Experience 把客戶聯絡中心體驗數字化
How can contact centers provide a consistent and improved experience to end users and consumers in today's rapidly evolving world? Today's contact centers have to deal with much higher channel complexity than ever before, such as telephone-calls, web, live-chat, chatbots, IVR, social media etc. Yet cost pressures remain.
In this session, we will share how innovative companies have used the new generation of Cloud, AI and data-driven technologies to dramatically up-level customer experience, empower agents, scale at internet speed, and minimize costs.現今世界瞬息萬變,聯絡中心如何為終端用戶提供一致的服務品質而又與時並進?聯絡中心現時需要處理包括電話、互聯網、實時對話、聊天機械人、互動語音服務、社交媒體等比以往更複雜的通訊渠道,成本壓力卻有增無減。在這個環節,我們將分享創新企業如何應用新一代雲端、人工智能以及數據驅動的科技,大幅提升客戶體驗,增強代理能力,同時高速拓展業務並降低成本。
![]() 張先生於科技領域擁有19年專業經驗,涵蓋銀行、保險、電訊、雲端等行業。在加入德勤前,他曾擔任IBM香港雲端業務主管,以及Microsoft 云服务解決方案中國地區銷售總監,專注於提升生產力、協作、整合式溝通及協同合作(UC&C)的解決方案。最近,他亦為不同跨國企業於中國內地及香港推行了複雜的雲端現代化計劃。 |
IEEE P2668 IoT Maturity Index For Best Practices IEEE P2668物聯網成熟度指數最佳實踐
Internet of Things (IoT) provides the efficient building blocks for data collection and aggregation. Ways to measure IoT performance will be crucial to the development of IoT solution, in particular for smart cities. At this point, there is NO universal standard on smart sensors nor quantitative methods to measure IoT performance (and thus combat IoT security). This talk will brief the use and applications of IEEE P2668 IoT Maturity Index (IDex) and the migration towards IoT Best Practices for the industry.
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16:00 - 16:25 | Launching an e-commerce site in 5 days
Opening online channels is a breeze thanks to entire online ecosystems dedicated to digital transformation. However, the technical side is only the tip of the iceberg. This session will explore the various challenges and solutions associated with the accelerated launch of an e-commerce platform for the F&B industry.
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From Trade Finance to CBDC: the Dawn of Enterprise Blockchain Applications 企業區塊鏈應用的曙光:從貿易融資到央行數字貨幣(CBDC)
After the recent years of exploration and development, enterprise Blockchain applications have steadily been evolving into full production while many new applications continue to evolve. In this talk, we will share some prominent Blockchain-based Trade Finance use cases which not only have been fully launched, but have also been integrating with other FinTech systems seamlessly. We will also share some of our insights on Central Bank Digital Currency (CBDC) especially on how to scale it up securely in practice.經過近幾年的探索和開發,企業區塊鏈應用已經穩步發展到全面使用,同時許多新的應用場景也在不斷發展。在這次演講中,我們將分享一些具突破性的區塊鏈貿易金融案例,這些應用案例已經實現在商業應用中,並無縫整合到其他金融科技系統。我們還將分享對中央銀行數字貨幣(CBDC)的一些見解,特別是在實踐中如何安全地開拓其應用。
![]() 在創辦CryptoBLK前,他於香港最具規模的研發中心 —— 香港應用科學研究院擔任區塊鏈核心研發技術部門負責人,監督院內區塊鏈相關項目的研發。Andrew亦受香港金融管理局委託,參與撰寫全港首份「分佈式賬本技術白皮書」。除了豐富的區塊鏈開發經驗,Andrew亦在香港和美國擁有超過20年軟件開發和管理經驗,並持有多項發明專利。 |
16:30 - 17:15 |
Panel discussion Topic: Reimagining the next-generation of digital commerce Moderator: ![]() Panelists: ![]() 黎先生加入生產力局前,任職跨國公司通用電氣公司超過20年,在其信息科技部完成管理培訓計劃,隨後任職內部審計和財務部門,並於大中華區、澳洲、日本、新加坡、瑞士、美國等領導不同業務部門,涵蓋航空、金融、醫療、塑料、電力、交通運輸等專業領域,他亦致力推動通用電氣公司不同區域以至全球業務的發展,範疇包括能源儲存、礦業、鐵路、再生能源、火力發電等。 黎先生持有香港大學電腦工程學學士學位和電腦科學研究碩士學位。
![]() Prior to HKSTP, Dr Fok was a Manager at ASTRI, managing a diverse project portfolio, such as market analysis, feasibility studies, product development and technology commercialization. She was also a Consultant at the Hong Kong Productivity Council, managing the optical design team and providing consultancy service on precision manufacturing. 霍露明博士現為香港科技園公司人工智能、機械人技術平台及精密工程總監。她專責香港科技園內有關於人工智能及機械人技術相關的新方案,推動香港再工業化相關的創新科技,主要應用於建築、物流、智能生產和專業服務行業等領域。 加盟香港科技園公司前,霍博士曾擔任香港應用科技研究院經理,主責進行市場分析、可行性研究、產品開發和技術商品化的多元化專案組合。她亦曾擔任香港生產力促進局的顧問,管理光學設計團隊,為精密製造的行業提供諮詢服務。
![]() 陳迅安擁有多年跨行業電商/互聯網實戰經驗,協助跨國企業在大家中華和亞太區加速推進數碼轉型,沃爾瑪、金沙中國、莎莎、萬豪國際和國泰航空,從自有渠道到國內外電商平台運營及開发。他獲取香港大學MBA和電商和互聯網管理碩士.
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Panel discussion Topic: Digital Future: The Future is Now? How emerging technologies and pandemic shape our future Moderator: ![]() He is currently Managing Director of 9F International, a subsidiary of 9F Group (NASDAQ: JFU), and is responsible for applying financial licences, including Virtual Bank licenses in Hong Kong, Singapore, Lithuania and China. He is also responsible for “Tech Enabling” businesses in Hong Kong and Southeast Asia markets. Raymond has been working in the banking industry for more than 25 years, with 20 years in management positions from HSBC, Standard Chartered, ICBC to CITIC. Raymond received Bachelor of Science (Engineering) - Electronics from University of Hong Kong, MBA from Chinese University of Hong Kong. He is a Fellow Member of HKRFP and Full Member of IEEE, HKIB, HKCS, HKIoD and HKMA and has professional designations include HKRFP, PMgr, CFT (Certified Financial Technologist), CFT® (Certificate in Finance and Technology) and CFT (China Banking Association). 陈颖峰先生是全港第一家虚拟银行服务:中信银行 inMotion 的创始人,是香港有史以来首次实现无需亲临支行、签名和地址证明,即可远程开设银行帐户。 陈先生现在玖富集团(NASDAQ: JFU)旗下玖富国际董事总经理,负责为集团申请金融牌照:包括香港、新加坡、立陶宛和中国的虚拟银行牌照;在香港和东南亚地区”科技赋能”输出人工智能和大数据风控平台。 陈先生从事银行业超过25年,在包括汇丰银行、渣打银行、工银亚洲、信银国际等主要银行中担任20年管理职务。 陈先生的学历包括香港中文大学工商管理硕士,香港大学电子工程学士。他是注册财务规划师协会资深会员(FHKRFP)、IEEE会员(MIEEE)、香港电脑学会正式会员(MHKCS)、香港董事学会正式会员(MHKIoD)、香港管理专业协会正式会员(MHKMA),拥有注册财务规划师(HKRFP)、职业经理人(PMgr)、注册金融科技师(CFT)、英国金融科技证书(CFT)、中国银行业金融科技师(CFT)等专业资格。近年並修毕中联办和清华大学合办的:“国家发展与科技创新”资讯科技高级管理人员研究课程、“中国与世界”高级研修系列课程。 Panelists:
![]() 許洛聖先生是眾安銀行有限公司 (「ZA Bank」) 行政總裁。 許先生擁有逾27年香港及中國內地大型外資及本地銀行的企業、投資銀行業務,以及風險管理經驗。加入ZA Bank前,彼曾擔任一間本地上市銀行之風險總監。許先生畢業於美國紐約大學斯特恩商學院,並獲頒金融學及國際商業理學士學位。
![]() Maggie holds a master’s degree in Information Technology, Macquarie University and a bachelor’s degree in Social Sciences, University of Hong Kong.
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17:15 | End of Day 2 |
Agenda and speakers are subject to change without prior notice.