DAY 1 - Wednesday, 23 November 2011

8:30am - 9:00am	REGISTRATION
9:00am - 9:30am	OPENING CEREMONY
	On-stage Guests: Guest of Honour: Mr. Gregory SO Kam-leung, JP, Secretary for Commerce and Economic Development, The Government of the HKSAR Ir. Stephen LAU Ka-men, JP, President, Hong Kong Computer Society Mr. Sunny LEE Wai-kwong, JP, Chairperson, HKICC2011 Organising Committee Mr. Nicholas YANG Wei-hsiung, Chairperson, HKICC2011 Programme Committee
9:30am - 9:35am	Programme Outline and Conference Proceedings Mr. Nicholas YANG Wei-hsiung, Chairperson, HKICC2011 Programme Committee
9:35am - 10:35am	KEYNOTE SESSION: "IT Services Delivery - The Future is Clouded" Introduced by Mr. Gerrit BAHLMAN, Director of Information Technology, The Hong Kong Polytechnic University Topic: "Cloud as an Enabler for Business Innovation" Mr. Bowman HALL, Director, Cloud Computing Client Engagement, IBM Software Group Topic: "IT Services Delivery: The Future is Clouded" Dr. David YEN, Senior Vice President and General Manager, Cisco Server Access and Virtualization Technology Group
10:35am - 11:05am	KEYNOTE SESSION: "IT Services Delivery: The Future is Clouded – Security Management" Introduced by Mr. Gerrit BAHLMAN, Director of Information Technology, The Hong Kong Polytechnic University Topic: "Big Trends in Governance, Risk and Compliance" Mr. Michael B. Henroid, Governance, Risk, and Compliance (GRC) Alliances Lead, APJ, RSA, Security Division of EMC
11:05am - 11:20am	COFFEE/ TEA BREAK
11:20am - 12:50pm	DISCUSSION PANEL: "Business in Knowledge Management Environment" Co-organised by Hong Kong General Chamber of Commerce Moderator: Ms. Waltraut RITTER, Director, Asia Pacific Intellectual Capital Centre Panelists: Mr. Stephen FORTE, Chief Strategy Officer, Telerik Ms. Eva LO, Director of Knowledge Management, Langham Place Dr. Ricky TSUI, East Asia Research & Development Leader, Ove Arup & Partners Hong Kong Limited
12:50pm - 2:20pm	LUNCHEON PRESENTATION: "From Hong Kong with Pride" Introduced by Ms. Winnie WONG, Head of Marketing, Hong Kong Cyberport Management Company Limited Mr. Douglas YOUNG, Founder and Chief Executive Officer, G.O.D Limited
PARALEEL SESSION #1: "IT Research for Logistics and Supply Chain" Chaired by Mr. Daniel LAI, BBS, JP, Head of Information Technology, MTR Corporation Limited PARALEEL SESSION #2: "Hospitality & Tourism: Issues, Trends and Emerging Technologies" Chaired by Ir. Dr. K.P. CHOW, Associate Professor, Department of Computer Science, The University of Hong Kong 2:20pm - 3:50pm <Theatre 1> Topic: "Creating Multichannel Integration for a Global Airline" Mr. Tomasz SMACZNY, Director and Chief Information Officer, Cathay Pacific Airways Limited Topic: "From R&D to Technology Transfer: Internet of Things (IoT) Technology Development in Hong Kong" Dr. Frank TONG, Interim Chief Executive Officer, Hong Kong Research & Development Centre for Logistics and Supply Chain Management Enabling Technologies Topic: "Delivering Value and Excellent Service with IT Applications at MTR" Mr. Eric LUI, Information Technology Enterprise Architecture Manager, MTR Corporation Limited 2:20pm - 3:50pm <Theatre 2> Topic: "Development of Technology in Hospitality & Tourism: Issues and Trends " Prof. Kaye CHON, Dean and Chair Professor, School of Hotel & Tourism Management, The Hong Kong Polytechnic University Topic: "Mapping the Technological Frontier of the Tourism Experience" Dr. Zheng XIANG, Assistant Professor, School of Merchandising and Hospitality Management, University of North Texas Topic: "Contemplating the Road Ahead for Hotel Technology " Mr. Terence RONSON, Managing Director, Pertlink Limited
3:50pm - 4:05pm	COFFEE/ TEA BREAK
4:05pm - 5:35pm	DISCUSSION PANEL: "Mobile Lifestyle and the Power of Social Media" Moderator: Mr. CHAN Chee-sing, Group Editor, Enterprise Innovation & Computerworld Hong Kong Panelists: Dr. CHAO Shen-chang, Vice President & Group Director, Enterprise and Consumer Electronics Group, Hong Kong Applied Science and Technology Research Institute Company Limited (ASTRI) Mr. Jason CHIU, Chief Executive Officer, The Cherrypicks Group Mr. ATung LEE, Controller, On.cc, Flagship Portal of Oriental Press Group
END OF DAY 1

DAY 2 - Thursday, 24 November 2011

8:30am - 9:00am	REGISTRATION
9:00am - 9:15am	OPENING KEYNOTE SPEECH: Introduced by Prof. Helen MENG, Associate Dean (Research), Faculty of Engineering & Professor, Department of Systems Engineering & Engineering Management, The Chinese University of Hong Kong Mr. Ou Bang Min, Party Secretary General, City of Foshan, PRC
9:15am - 10:55am	KEYNOTE SESSION: "IT Services Delivery - Driving Performance Management and Effective Decision Making" Introduced by Mr. David FERGUSSON, General Manager, Enterprise Services, Hewlett-Packard Hong Kong & Macau Topic: "Driving Better IT Performance Management" Mr. Matthew BERTRAM, Chief Technologist, Hewlett-Packard Software, Asia Pacific and Japan Topic: "Transforming Your Information into Knowledge" Mr. Matt VALENTINE, Principal Platform Architect, Microsoft Hong Kong Limited Topic: "Achieving Business Services Management" Mr. Pat CHIU, Director, Identity and Security Solutions, Novell Hong Kong Limited Topic: "Social Computing with Enterprise Applications" Mr. Anthony LAM, Principal Sales Consultant, Oracle Systems Hong Kong Limited
10:55am - 11:10am	COFFEE/ TEA BREAK
11:10am - 12:40pm	PLENARY SESSION: "Deepening of the ICT Industry Collaboration in the PRD Region" Chaired by Prof. Helen MENG, Associate Dean (Research), Faculty of Engineering & Professor, Department of Systems Engineering & Engineering Management, The Chinese University of Hong Kong The Hon. Samson TAM Wai-ho, JP, Legislative Councilor (Information Technology Functional Constituency), The Government of the HKSAR Mr. XIE Xue-ning, Director General, Science, Technology & Information Bureau, Guangzhou Municipal Government Mr. Al KWOK, Chairman, GD-HK (Guangzhou Nansha) Science Park Investment Services Limited Mr. LIANG Xin-wen, Director, Nanhai Science and Technology Bureau Mr. QIU Shi, Director, Administration Committee, Zhuhai National Hi-tech Industrial Development Zone
12:40pm - 2:25pm	Co-hosted by the Hong Kong Trade Development Council LUNCHEON PRESENTATION: "Amazing Escapes" Introduced by Ms. Winnie WONG, Head of Marketing, Hong Kong Cyberport Management Company Limited Mr. Vijay VERGHESE, Editor, Asian Conversations and Smart Travel Asia
PARALEEL SESSION #3: "Managing the Challenges and Needs of the ‘New Age’ Customers in the Banking and Finance Sector – Anything, Anytime, Anywhere" Chaired by Mr. Michael MUDD, Affiliate, The Open Computing Alliance Limited PARALEEL SESSION #4: "e-Health" Chaired by Mr. Anthony CHEUNG, Chief Systems Manager, Clinical Systems Section, Hong Kong Hospital Authority 2:25pm - 3:55pm <Theatre 1> Topic: "State Street's Integrated Mobile Strategy" Mr. Lawrence P. HEIM, Jr, Vice President, Asia Pacific Regional Director, Information Technology, State Street Bank and Trust Company Topic: "Mobile Banking – From 'Necessary Evil' to 'Essential Channel'" Mr. Michael LEUNG Kin-man, Senior Vice President & Chief Information Officer, China Construction Bank (Asia) Corporation Limited 2:25pm - 3:55pm <Theatre 2> Topic: "Savings Lives - How Health IT is Helping Improve Healthcare in Hong Kong " Dr. CHEUNG Ngai-tseung, Chief Medical informatics Officer, Hong Kong Hospital Authority Topic: "The Hitchhiker's Guide to the Private Hospital" Mr. Pascal TSE, Chief Information Technology Officer, St. Teresa's Hospital Topic: "The Clinical Information Management System of the Department of Health" Dr. Heston KWONG, Assistant Director of Health, Department of Health, The Government of the HKSAR
3:55pm - 4:10pm	COFFEE/ TEA BREAK
4:10pm - 5:40pm	PLENARY SESSION: "ICT Talent Cultivation and Development" Chaired by Ir. Dr. Louis MA Chee-keung, Associate Director (Academic),School of Continuing and Professional Education (SCOPE), City University of Hong Kong Topic: " A Reflection on ICT Talent Cultivation" Prof. David CHEUNG Wai-lok, Head of Department of Computer Science, The University of Hong Kong Topic: "ICT Talent Cultivation and Professional Development – The Australian Experience" Mr. John DEBRINCAT, Chairman, Australian Computer Society (ACS) Foundation Panelists: Mr. Stephen MAK Hung-sung, BBS, JP, Government Chief Information Officer, Office of the Government Chief Information Officer, The Government of the HKSAR Mr. Sunny LEE Wai-kwong, JP, Executive Director, Information Technology, The Hong Kong Jockey Club Dr. Edith MOK KWAN Ngan-hing, Distinguished Fellow, Hong Kong Computer Society
5:40pm - 5:45pm	CLOSING REMARK: Ir. Stephen LAU Ka-men, JP, President, Hong Kong Computer Society
END OF CONFERENCE

HKICC2011 – PROGRAMME SUBJECT TO CHANGE WITHOUT PRIOR NOTICE