Integrated RFID Baggage Reconciliation and Management System

Hong Kong International Airport handles some 24 million pieces of baggage each year. The radio frequency identification (RFID) system has been developed in house over a five year period by Airport Authority Hong Kong. It has improved the baggage handling efficiency and capacity. Baggage tag read rate is over 96% with application of the new technology.

The new system is a key element in the airport's integrated Baggage Management System. RFID baggage tags are used at check-in and RFID labels are affixed to transit baggage. These tags and labels are read during all baggage handling processes, such as automatic sorting, tracking and reconciliation.

The dramatic improvement in efficiency under the new system comes about primarily due to the RFID advantages over barcode such as more data and more reliable read rate. Other gains from this smooth and seamless system include a reduction in operating manpower, increased baggage handling system capacity and process improvements, notably the combining of reconciliation and loading into a single process. Reduction in manual handling has meant clear cost and manpower savings. With so few bags now being mishandled, the image of both the airport and its airline customers has further improved.

From a technical point of view, this is a highly complex and innovative system. It has made Hong Kong International Airport the pioneer to follow, serving as a global show case for Hong Kong and for the world's airport and airline communities, who are regularly approaching us for specialist advice on similar systems.