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                        | Best 
                          Business (Application-SME) Silver Award | 
                      
                       
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                        e-print 
                            - Online Printing System 
                             
                             The 
                            Web-based system offers high quality but affordable 
                            printing to a wide range of customers, providing front 
                            end customer services as well as back end production 
                            support. 
                             
                            On the front end, the system allows customers to place 
                            their printing orders online. An SMS message confirming 
                            the order is immediately sent automatically to the 
                            customer's mobile phone. Customers appreciate the 
                            reassurance they gain from being at all times able 
                            to view the production status of their project online. 
                            Once the order is completed, they will again receive 
                            an SMS message. The system also provides online quotation 
                            and printed material layout verification services 
                            to customers. 
                             
                             On 
                            the back end, the printing operation uses the system 
                            for production planning, material allocation, status 
                            tracking, productivity monitoring, and sales reporting. 
                             
                             
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                        | Comments from Panel 
                          of Judges | 
                      
                       
                        "The automation 
                            of so many of key processes ensures that both customers 
                            and staff are in possession of timely and accurate 
                            information. The system is well designed and its architecture 
                            could well be adopted by other businesses looking 
                            for workflow automation and productivity enhancement."  | 
                      
                       
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