Assessment Process
During the course of evaluation, assessors may require access to relevant information in the applicant’s possession and access to the applicant’s premises. The applicant will be notified in advance if such access is required. Any information supplied by the applicant for the purpose of the Hong Kong ICT Awards 2024 will be treated as confidential, and will not be released by the Leading Organiser and related parties without the applicant’s permission.
Judging Criteria
1. Innovation and Creativity in ICT (25%)
- First of its kind in Hong Kong, the region, or the world
- The innovation in solving a specific problem with emerging technologies
- Cost-effective deployment and integration of resources or technologies
-The positioning of breakthroughs in market disruption and transformation
2. Functionality (20%)
- Understanding and effectively addressing user requirements
- Empowering users to accomplish their functions efficiently ( customer-centric)
- Regulatory compliance, industry/sector best practice compliance
- Ease of implementation
- Providing scalability and interoperability
- Enhancement planning for foreseeable market/sector/community needs
3. Market Potential/Performance, Internal User Buy-in or Public Acceptance (20%)
- Current market share/user base and rolling take-up rate
- Realistic/justifiable market growth projections for local, regional, global
- Future diversification into new industries/sectors/communities
4. Benefits and Impact (20%)
- Creating a new data analytical and application model through ICT for customers
- Supporting innovative use of emerging technologies to solve a variety of sector-/industry-specific challenges
- The extent of new and enhanced revenue/profits and/or tangible cost savings , (monetary, efficiency and productivity)
- Creating impact: industry-impact, sectoral-impact, social-impact, on outcome and reach, quality and satisfaction, for customers
- Enhancing public/market/sectoral community awareness of the use and benefits of emerging technologies
- Enhanced branding and visibility of enterprises
5. Quality (15%)
- Reliability and stability
- Easy to set up, learn and use
- Quality standards as reflected by external quality marks/certs; relevant awards
Hong Kong ICT Awards 2024: Smart Business (Solution for Business and Public Sector Enterprise) Award
1. Innovation and Creativity in ICT (25%)
- First of its kind in Hong Kong, the region, or the world
- The innovation in solving a specific problem with ICT
- Cost-effective deployment and integration of resources or technologies
- The positioning of breakthroughs in market disruption and transformation
2. Functionality (20%)
- Understanding and effectively addressing user (customers, citizens, stakeholders) requirements
- Empowering users to accomplish their functions efficiently ( customer-centric, citizen-centric)
- Regulatory compliance, industry/sector best practice compliance
- Ease of implementation
- Providing scalability and interoperability
- Enhancement planning for foreseeable market/sector/community needs
3. Market Potential/Performance, Internal User Buy-in or Public Acceptance (20% )
- Current user base and rolling take-up rate
-Realistic/justifiable user base growth projections for local, regional, global
-Potential for other organizations to adopt similar solutions for the transformation of the industry practices, and into new industries/ sectors/ Communities
4. Benefits and Impact (20%)
- Creating a new operational model through ICT for business and public sector enterprises
-The extent of new and enhanced revenue/profits and/or tangible cost savings,(monetary, efficiency and productivity)
- Enhancing public/market/sectoral community awareness of the use and benefits of ICT
- Enhancing branding and visibility of enterprises
5. Quality (15%)
- Reliability and stability
- Easy to set up, learn and use
- Quality standards as reflected by external quality marks/certs; relevant awards.
1. Innovation and Creativity in ICT (25%)
-First of its kind in Hong Kong, the region, or the world
- The innovation in solving a specific problem with ICT
-Cost-effective deployment and integration of resources or technologies
-The positioning of breakthroughs in market disruption and transformation
2. Functionality (20%)
- Understanding and effectively addressing user (customers, citizens, stakeholders) requirements;
-Empowering users to accomplish their functions efficiently ( customer-centric, citizen-centric)
-Regulatory compliance, industry/sector best practice compliance
- Ease of implementation
-Providing scalability and interoperability
- Enhancement planning for foreseeable market/sector/community needs
3. Market Potential/Performance, Internal User Buy-in or Public Acceptance (20%)
- Current market share/user base and rolling take-up rate
- Realistic/justifiable market growth projections for local, regional, global
- Future diversification into new industries/sectors/communities
4. Benefits and Impact (20%)
- Creating a new operational model through ICT for SMEs
- The extent of new and enhanced revenue/profits and/or tangible cost savings , (monetary, efficiency and productivity)
- Creating impact: industry-impact, sectoral-impact, social-impact, on accessibility and reach, quality and satisfaction, for customers/citizens
- Enhancing public/market/sectoral community awareness of the use and benefits of ICT
- Enhancing branding and visibility of enterprises
5. Quality (15%)
- Reliability and stability
- Easy to set up, learn and use
- Quality standards as reflected by external quality marks/certs; relevant awards